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The telephone is one of the main ways Australians stay in touch. Our role is to advise the Australian Government about how all Australians can have reasonable access to a standard, reliable...
People with a standard fixed-line phone can choose one provider for their line rental and local phone calls and another long-distance calls, international calls and calls to mobile phones. This is...
As the National Broadband Network (NBN) is built across Australia, NBN Co Ltd will take over most of Telstra’s fixed phone lines.
Mobile phone services are available in urban areas, many regional areas, and along national and regional highways. Mobile phone services currently reach 99 per cent of the Australian population.
Mobile premium services have phone numbers that start with 19. They can be very expensive.
There are three options for calling the police, fire or ambulance in an emergency:...
Access to telecommunications services is important to everyone. There are a range of measures supporting access to reasonably priced services as well as ways you can avoid unexpected high charges.
We advise the government about helping people with a disability, and those with a medical condition to make the most of the phone services they want and need.
Some people need specialist equipment to make a phone call.
The Centre for International Economics has released its report into the economics of retail price controls that currently apply to fixed line...
The Triple Zero review survey shows most Australians want the service to embrace new technology.
Telstra needs a plan to make the changes that are needed. This is called a migration plan.
The Australian Government intends to reduce excessive regulation by $1 billion per year. The aim is to boost productivity and give businesses the flexibility to innovate in a globally competitive market.
Triple Zero is currently a 'voice-only' service that’s been used since the service started in 1961. Part of the review will look at changing technologies and consumer expectations.
Telstra’s retail price controls (RPC) were repealed
We have undertaken a review of the Integrated Public Number Database (IPND) and released a report of its findings.
Joint Press Release between the Ministry of Internal Affairs and Communications of Japan and the Department of Communications of Australia upon...
Residents and travellers in rural and remote Australia have just over a month to apply to purchase new satellite phones before the close of the...