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This instruction sheet provides step by step instructions for calling emergency services using the TTY type and listen call option using the National Relay Service.

This instruction sheet provides step by step instructions for calling emergency services using the video relay option using the National Relay Service.

This instruction sheet provides step by step instructions for making a call using the TTY type and listen call option using the National Relay Service.

If you have a life-threatening or time-critical situation, you can use the NRS to contact emergency services. Note that there is NO queue priority for Video Relay calls to emergency services. And...

The National Relay Service (NRS) providers are required to submit activity and performance data to the Department of Communications and the Arts each quarter. These reports are used to review the...

In NRS Captions you speak directly to the other person. You can listen to their responses or wait to read them shortly after on your screen after they have been captioned by the relay officer using...

This instruction sheet provides step by step instructions for answering a call using the voice relay option using the National Relay Service.

In line with the Australian Government’s response to the final report of the review of the Australian Communications and Media Authority (ACMA), the Minister for Communications and the Arts issued...

The Government has released the terms of reference for a review of Australia’s classification regulation to develop a framework that reflects today’s digital environment and community needs.