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The Universal Service Obligation (USO) is a long-standing consumer protection that ensures everyone has access to landline telephones and payphones regardless of where they live or work.
Once you’ve selected your preferred provider for services over the National Broadband Network (NBN) and signed up for a plan that suits your needs, your provider will work with NBN Co Ltd (NBN Co)...
NBN Co Ltd (NBN Co) is the wholesale provider of the National Broadband Network (NBN) infrastructure. It’s responsible for the design, construction and operation of the infrastructure and sells...
Switching to the NBN is not automatic. You generally have 18 months from when your area is ‘ready for service’ to switch your business to the NBN, before your old internet and phone services are...
If you are receiving unwanted communications, the options available to you differ depending on the type of communication you are receiving (for example, whether it is a phone call or a text message...