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Annual Reports
Our annual reports describe what we have done and how we have managed our resources to improve the cultural and communications sectors for all...
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Corporate plan

The Corporate Plan 2017–18 sets our course for the future, identifying our purpose, values, operating environment, strategic priorities, capability and risk oversight and management.

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Client Service Charter
This Service Charter sets out our commitment to provide you, our clients, with a high level of service.

Australian Government response to the Senate Environment and Communications References Committee report: Effectiveness of current regulatory arrangements in dealing with radio simulcasts

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On 21 March 2013, the Senate referred the following matters to the Committee for inquiry and report: The effectiveness of current regulatory arrangements in dealing (under the Broadcasting Services Act 1992 and the Copyright Act 1968) with the simultaneous transmission of radio programs using the broadcasting services bands and the Internet (‘simulcast’), including: the impact of current regulation on stakeholders, including broadcasters, copyright holders, including both publishing and performance rights holders and the audience; and any related matter.

Australian Government response to the Senate Environment and Communications References Committee report: The Australian Broadcasting Corporation’s commitment to reflecting and representing regional diversity

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On 20 November 2012, the Managing Director of the Australian Broadcasting Corporation (ABC), Mr Mark Scott AO, announced his proposal to close the ABC’s Hobart television production unit. On 27 November 2012, following the ABC’s announcement, the Senate referred the matter of the ABC’s commitment to reflecting and representing regional diversity in Australia to the Committee.

Explanatory Statement - Determination Under Paragraph 15(1)(d) No 1 of 2018

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The Determination sets out the amount for the purposes outlined in paragraph 15(1)(d) of the Act (i.e. the amount determined to be ‘the estimated total amount of grants likely to be made during the financial year under section 593 of the Telecommunications Act 1997’) at $2,261,000 for 2017-18 financial year. A copy of the Determination can be found at https://www.legislation.gov.au/Details/F2018L00060

Australian Government response to the Senate Environment and Communications Legislation Committee report

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Australian Government response to the Senate Environment and Communications Legislation Committee report on Telecommunications Legislation Amendment (Competition and Consumer) Bill 2017 [Provisions] and Telecommunications (Regional Broadband Scheme) Charge Bill 2017 [Provisions]. The Government supports the recommendations of the Senate Committee’s Majority Report. The Telecommunications Reform Package will promote competition and improve access to broadband services for all people in Australia, especially those in regional, rural and remote areas.

Medical alarms, autodiallers and emergency buttons

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Medical alarms, autodiallers and emergency buttons that use a fixed line connection need to be migrated to the National Broadband Network, or an alternative operating platform, before your existing service is disconnected. Read about how to register your details on nbn’s Medical Alarm Register.

Connecting to the NBN

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Once you’ve selected your preferred provider for services over the NBN and signed up for a plan that suits your needs, your provider will work with NBN Co Ltd on your behalf to arrange the installation of your service. Read more about what to expect when connecting your home to the NBN.

Getting assistance with your NBN service

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If you have a concern or complaint about the installation, connection, repair or operation of your internet or phone services provided over the NBN, you should contact your service provider. Read more about how to get assistance with your NBN service.

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