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Annual Reports
Our annual reports describe what we have done and how we have managed our resources to improve the cultural and communications sectors for all...
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Corporate plan

The Corporate Plan 2018–19 sets our course for the future, identifying our purpose, values, operating environment, strategic priorities, capability and risk oversight and management.

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Client Service Charter
This Service Charter sets out our commitment to provide you, our clients, with a high level of service.

Medical alarms, autodiallers and emergency buttons

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Medical alarms, autodiallers and emergency buttons that use a fixed line connection need to be migrated to the National Broadband Network, or an alternative operating platform, before your existing service is disconnected. Read about how to register your details on NBN Co’s Medical Alarm Register.

Your home phone and the NBN

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The National Broadband Network (NBN) is a major upgrade to Australia's national telecommunications infrastructure, and will deliver fast broadband to all Australian homes and businesses. In NBN fixed line areas, if you only use a landline telephone service without internet (known as a 'voice only' service), you need to move this service to the NBN.

Australian Government response to the House of Representatives Standing Committee on Communications and the Arts report: Inquiry into broadcasting, online content and live production to rural and regional Australia

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On 1 December 2015, the House of Representatives Standing Committee on Communications and the Arts resolved to conduct an inquiry into the importance of public and commercial broadcasting, online content and live production to rural and regional Australia, including the arts, news and other services. The Report contains a total of 16 recommendations....

Australian Government response to the House of Representatives Standing Committee on Infrastructure and Communications report: At What Cost? IT Pricing and the Australia Tax.

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On 24 May 2012, the House of Representative Standing Committee on Infrastructure and Communications (the Committee) announced that it would conduct an Inquiry into differential pricing of IT hardware and software in Australia compared to other jurisdictions such as the United States, the United Kingdom, and the Asia-Pacific. 

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