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Our annual reports describe what we have done and how we have managed our resources to improve the cultural and communications sectors for all...

2020–21 Corporate Plan

Our 2020-21 Corporate Plan describes our purposes and activities, and how our work touches every Australian community and underpins our economy and society. It also describes the operating environment in which we work, how we will measure our performance, build capability and manage our risks.

Your home phone and the NBN

Published 20th May 2020

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The National Broadband Network (NBN) is a major upgrade to Australia's national telecommunications infrastructure, and will deliver fast broadband to all Australian homes and businesses. In NBN fixed line areas, if you only use a landline telephone service without internet (known as a 'voice only' service), you need to move this service to the NBN.

Medical alarms, autodiallers and emergency buttons

Published 20th May 2020

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Medical alarms, autodiallers and emergency buttons that use a fixed line connection need to be migrated to the National Broadband Network, or an alternative operating platform, before your existing service is disconnected. Read about how to register your details on NBN Co’s Medical Alarm Register.

Getting ready to connect to the NBN

Published 20th May 2020

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Your current telephone and internet services will not be switched to the NBN automatically. Read about what steps you need to take to prepare for your switch to the NBN.

Affordability of communications services for low income households

Published 30th Apr 2020

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In 2017, the Bureau of Communications and Arts Research found that the affordability of communications services in Australia had improved overall. In general, consumers were getting better value as prices stayed the same or fell, while product inclusions (such as data) increased. This paper updates and extends that analysis.

Gifts and benefits register: for the period 18 October 2019 to 31 December 2019

Published 21st Jan 2020

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List of gifts and/or benefits with an estimated value greater than $AUD100.00 (excluding GST) accepted by staff of the Department of Communications and the Arts for the period 18 October 2019 to 31 December 2019.

Factsheet - Communications during emergencies

Published 10th Jan 2020

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The Australian Government understands the importance of having communications access particularly during emergency situations.

Factsheet - Temporary facilities during emergencies

Published 10th Jan 2020

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Telecommunications services may be offline during or following bushfire emergencies for a number of reasons. Telecommunications carriers have a range of temporary facilities that may be suitable to deploy to restore services after an emergency.

Terms of reference - Review of Australian classification regulation

Published 16th Dec 2019

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The Government has released the terms of reference for a review of Australia’s classification regulation to develop a framework that reflects today’s digital environment and community needs.

Coexistence of terrestrial and satellite services at 26 GHz

Published 25th Oct 2019

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An independent study by Plum provides a critical review of sharing issues concerning the use of 27—27.5 GHz band by IMT services and their impact on FSS uplinks.