2020-21 Corporate plan now availabile.
2020–21 Corporate Plan

Our 2020-21 Corporate Plan describes our purposes and activities, and how our work touches every Australian community and underpins our economy and society. It also describes the operating environment in which we work, how we will measure our performance, build capability and manage our risks.

Measuring the digitalisation of Australia’s economy 2012–13 to 2016–17—Statistical working paper—experimental estimates


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Advances in communications technologies are transforming Australia’s economy. Digitalisation—the use of digital technologies to transform business activities—is giving businesses greater connectivity and efficiency through new communication channels, data management systems and an increased online presence. These activities are found across all sectors of the economy.

Medical alarms, autodiallers and emergency buttons


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Medical alarms, autodiallers and emergency buttons that use a fixed line connection need to be migrated to the National Broadband Network, or an alternative operating platform, before your existing service is disconnected. Read about how to register your details on NBN Co’s Medical Alarm Register.

Your home phone and the NBN


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The National Broadband Network (NBN) is a major upgrade to Australia's national telecommunications infrastructure, and will deliver fast broadband to all Australian homes and businesses. In NBN fixed line areas, if you only use a landline telephone service without internet (known as a 'voice only' service), you need to move this service to the NBN.