We develop policy and regulation about communications issues to help the Minister and Parliamentary Secretary fulfil their executive obligations. We analyse global trends so Australia remains internationally competitive and can make valuable contributions to global debates.

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Consumer safeguards


The government’s approach to consumer safeguards...

Carrier powers and immunities


Under Schedule 3 of the Telecommunications Act 1997 carriers can go onto someone’s property to inspect the land and install and maintain facilities and infrastructure. In doing this, they also need to meet the requirements of:...

The Interactive Gambling Act 2001


It’s illegal to provide some interactive gambling activities, such as 'online casinos', to someone in Australia. Examples include roulette, poker, craps, online 'pokies' and blackjack. Any game of chance, including games of mixed chance and skill played over the internet, is prohibited under the Interactive Gambling Act 2001 if it’s provided to someone who is physically in Australia....

Anti-Spam legislation


Spam Act 2003 Explanatory memorandum Spam (Consequential Amendments) Act 2003 Explanatory memorandum Spam Regulations 2004 Explanatory statement

Telecommunications self-regulation


Industry self-regulation minimises government intervention, reducing costs and promoting industry compliance. Communications Alliance Communications Alliance was established in 2006. It is the main industry body for the Australian communications industry. Funded by industry, its members include the mobile and fixed telephone, internet and telecommunications equipment sectors. Communications Alliance develops communications-related industry codes, covering for example technical, operational and consumer matters (such as the Telecommunications Consumer Protections Code), and technical codes.

Rules for carriers and service providers


A carrier needs a licence from the Australian Communications and Media Authority (ACMA) to operate facilities if they are used to supply telecommunications services to the public. Such facilities are called “network units”....

A competitive telecommunications regime for Australia


Australia’s telecommunications industry operates in an environment of full and open competition. Entry to all telecommunications markets is open with minimal entry and ongoing operational requirements....

Online content regulation


Illegal and offensive online content is regulated through the Online Content Scheme under Schedule 5 and 7 of the Broadcasting Services Act 1992 through a complaints-based mechanism. The Scheme is designed to protect consumers, particularly children, from exposure to inappropriate or harmful material....



The anti-siphoning scheme aims to give free-to-air broadcasters a chance to show major events included on an anti-siphoning list....