Consumer Safeguards Review consultation—Part C: Choice and fairness
The Government is consulting on Part C of the Consumer Safeguards Review (the Review). Part C will consider how best to provide choice and fairness in the consumer-provider relationship, including the role of industry self-regulation, legacy consumer protections for traditional phone services, and digital inclusion and productivity.
** Please note the consultation is now open until 5.00pm AEST on Thursday 24 September 2020 (an extension of four weeks on the previous closing date of Monday 24 August 2020).
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How it works
Why we want your input
We are seeking your views to help us develop the next generation of consumer safeguards for the future telecommunications environment.
How you can voice your opinion
You can have your say by reading the consultation paper and sending through written submissions by 5:00pm AEST on Thursday 24 September 2020.
** Please note the consultation is now open until 5.00pm AEST on Thursday 24 September 2020 (an extension of four weeks on the previous closing date of Monday 24 August 2020).
What will be the outcome of this consultation?
Your feedback will inform Part C of the Review's report and associated recommendations. The Review will report to Government later in 2020.
Consultation Information
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Started July 27, 2020 07:00 AEST
Ended September 24, 2020 17:00 AEST
Days Remaining 0 of 59
Submissions now public
Formal Submission
These documents have not been produced by us and may not meet WCAG 2.0 Level AA requirements. Please contact us at consumersafeguardsreview@communications.gov.au to obtain alternative copies.
The following formal submissions have been made public.
The Government is consulting on Part C of the Consumer Safeguards Review (the Review). Part C will consider how best to provide choice and fairness in the consumer-provider relationship, including the role of industry self-regulation, legacy consumer protections for traditional phone services, and digital inclusion and productivity.
** Please note the consultation is now open until 5.00pm AEST on Thursday 24 September 2020 (an extension of four weeks on the previous closing date of Monday 24 August 2020).
How it works
Consultation Information
Consultation tabs
Participate
Formal Submission
These documents have not been produced by us and may not meet WCAG 2.0 Level AA requirements. Please contact us at consumersafeguardsreview@communications.gov.au to obtain alternative copies.
The following formal submissions have been made public.
ACCAN
ACCC
ACMA
Aussie Broadband
Australian Small Business and Family Enterprise Ombudsman
Ballarat and Grampians Community Legal Service
Centre for Media Transition UTS
CITT and TITAB
Commpete
Communications Alliance
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