We are seeking comments on the proposed design of trials to explore new ways of delivering phone services in the rural and remote Australia.

How it works

Why we want your input
We want to make sure the proposed trials are as effective as possible in demonstrating and testing new ways to deliver voice services in rural and remote areas.
How you can voice your opinion
You can voice your opinion by providing comments to this public consultation process. Comments are requested by Friday, 7 February 2020.
What will be the outcome of this consultation?
Your comments will help us fine tune the design of the proposed trials so that we get the most out of them.

Consultation Information

Consultation tabs

The Issue
Consultation Period:  December 20, 2019 15:00 AEDT to February 07, 2020 17:00 AEDT

We are seeking your views on the design of Alternative Voice Services trials.

The objective of the trials is to find better ways to deliver voice services in rural and remote areas generally and in particular in areas served by high capacity radio concentrator systems.

We are seeking feedback on the consultation paper to inform the design of the trials and development of guidelines.

The formal submissions below have not been produced by us and may not meet WCAG 2.0 Level AA requirements. Please contact us at usg [at] communications.gov.au to obtain alternative copies.

Relevant Documentation

Design of Alternative Voice Service Trials—request for comments and expressions of interest

Published 20th Dec 2019

Download PDF (686.89 KB) Download DOC (524.71 KB)
This paper sets out the department’s proposed design for the trials and invites feedback from rural and remote consumers, the telecommunications industry, and other interested stakeholders.


Started December 20, 2019 15:00 AEDT
Ended February 07, 2020 17:00 AEDT
Days Remaining 0 of 49

The following formal submissions have been made public.

Australian Communications Consumer Action Network (ACCAN)

Australian Private Networks

Better internet for rural, regional and remote Australia

Burkeshire Council

Isolated Children’s Parents' Association of Australia Inc

Isolated Children’s Parents’ Association Queensland Inc

Malcolm Moore


New South Wales Farmers Association

NSW Government Telco Authority