From Wednesday 20 January 2021, registration is open so that users can continue using the National Relay Service after 20 April 2021.
20 January 2021

If you are an NRS user and want to continue to use the service, you need to register before 20 April 2021.

It is quick, easy and free to register and you will be able to do this from today.

It is a good idea to register early.

To register, you need to complete a form and provide a copy of a support document that has your name and address on it.

You only need to register once.

Different ways to register

There are lots of different ways you can register, including:

Help with Registering

For more information about registering see our Frequently Asked Questions.

To stay up-to-date with the latest information about registration, sign up to receive Accesshub News and Alerts.

If you need help to register or have any questions, you can also contact the NRS Helpdesk. The NRS Helpdesk is open Monday to Friday from 8am to 6pm (AEST, excluding national public holidays). You can also leave a message outside these hours and a Helpdesk staff member will get back to you.

There are a number of ways to make contact with Helpdesk staff:

TTY: 1800 555 630
Fax: 1800 555 690
SMS: 0416 001 350
Online: Online form
Email: helpdesk@relayservice.com.au

An Auslan version of this news story will be available shortly.