Migration Assurance Framework Released

The framework, developed in collaboration with the telecommunications industry, sets out agreed roles and responsibilities of industry parties for a smoother transition when customers take up new National Broadband Network (NBN) services.

The framework replaces the Migration Assurance Policy, better reflects the multi-technology nature of the NBN, and highlights the importance of service continuity and the customer experience for residential and business customers.

Find out more:

• View the Migration Assurance Framework