The Migration Assurance Framework was released on Monday.

24 August 2017

The framework, developed in collaboration with the telecommunications industry, sets out agreed roles and responsibilities of industry parties for a smoother transition when customers take up new National Broadband Network (NBN) services.

The framework replaces the Migration Assurance Policy, better reflects the multi-technology nature of the NBN, and highlights the importance of service continuity and the customer experience for residential and business customers.

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