The Australia Post Head of Emerging Technology and Platforms, Duc Do, has addressed the department about disruptive innovation and how we need to be at the forefront to remain relevant.

13 August 2015

Duc has been a technologist and entrepreneur for more than 20 years and as a self-proclaimed disrupter, he hopes to shake up existing business models. Under Duc's guidance, Australia Post is embracing disruptive innovation to refresh its operations and thrive in our increasingly digital world.

He explains this is a challenge for the public sector, however, if done right government agencies can better their business practices and service delivery by embracing new ideas and technologies.

If you cannot see the video try viewing it on YouTube.