Accesshub Accesshub
5 December 2019
Thank you for your support during the transition to the new NRS provider
The transition to a new provider for the National Relay Service (NRS) has been a significant undertaking. We would like to thank all NRS users and...
Accesshub Accesshub
27 November 2019
Transition of Voice Relay (Speak and Listen) and launch of NRS Captions on the National Relay Service
Important information for users of Voice Relay (previously Speak and Listen) and NRS Captions
Accesshub Accesshub
22 November 2019
Transition of NRS Chat (Internet Relay) on the National Relay Service
Transition of NRS Chat (Internet Relay) on the National Relay Service
Accesshub Accesshub
18 November 2019
Transition of Video Relay via Skype on the National Relay Service
Important information for Video Relay users.
Lady using sign language in front of a computer.
Accesshub Accesshub
15 November 2019
Transition of SMS Relay and TTY National Relay Service options
Important information for SMS Relay and TTY users.
Person using a mobile device.
Accesshub Accesshub
11 November 2019
Important information for all National Relay Service users
Transition to the new provider of the National Relay Service (NRS).
Accesshub Accesshub
9 October 2019
Do you or someone you know use a CapTel handset?
From 1 February 2020, the National Relay Service (NRS) will no longer support the CapTel handset.
Accesshub Accesshub
8 August 2019
Introducing the new Affordable Access website
Have you checked out the mainstream communication options pages on Accesshub?
Accesshub Accesshub
29 July 2019
The NRS Helpdesk is here for you
Need some advice about the National Relay Service (NRS) or finding the information you need on Accesshub? Want to provide feedback or raise a...
Accesshub Accesshub
12 June 2019
New provider for the National Relay Service
The department has awarded Concentrix Services Pty Ltd the new contract to deliver the National Relay Service (NRS), following a limited tender...
Deaf women using mobile phone

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