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11 November 2019
Important information for all National Relay Service users
Transition to the new provider of the National Relay Service (NRS).
9 October 2019
Do you or someone you know use a CapTel handset?
From 1 February 2020, the National Relay Service (NRS) will no longer support the CapTel handset.
8 August 2019
Introducing the new Affordable Access website
Have you checked out the mainstream communication options pages on Accesshub?
29 July 2019
The NRS Helpdesk is here for you
Need some advice about the National Relay Service (NRS) or finding the information you need on Accesshub? Want to provide feedback or raise a...
12 June 2019
New provider for the National Relay Service
The department has awarded Concentrix Services Pty Ltd the new contract to deliver the National Relay Service (NRS), following a limited tender...
5 June 2019
New Video Relay video resources available
We’ve launched two new videos today on Accesshub to help step you through the process of setting up and making a Video Relay call.
6 February 2019
Accesshub: helping you communicate
New webpages have been launched to help Australians who are deaf, hard of hearing and/or have speech impairment communicate with their friends,...
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