This page provides help information on the following website areas:
- Download information
- Contact Us
Australian Government departments and agencies are required by the Disability Discrimination Act 1992 to ensure that online information and services are accessible by people with disabilities.
In September 2012, a web accessibility evaluation was conducted on the website to test the main design features of the site for conformance with Level A and Level AA Success Criteria of the Web Content Accessibility Guidelines version2 (WCAG 2.0). As of 20 September 2012 the site meets level AA conformance for the global design elements. For details, download the Website accessibility evaluation summary (DOC, 134.5 KB).
As of 16 June 2009, this site complies with all relevant Level AA checkpoints from the Web Content Accessibility Guidelines version 2.0. For the scope and further details of this website's accessibility conformance, download the Statement of Accessibility Conformance (RTF, 2.2 MB).
Additional testing was performed on the website when a new design was applied in late 2009. As of 24 November 2009 the new design complies with all relevant Level AA checkpoints from the Web Content Accessibility Guidelines version 2.0. For details, download the WCAG 2.0 Statement of Accessibility Conformance for the design (RTF, 2.2 MB).
Prior to its launch, testing was performed on the online feedback tool. As of 28 May 2012 the online feedback tool complies with all relevant Level AA checkpoints from the Web Content Accessibility Guidelines version 2.0. For details, refer to the WCAG 2.0 Statement of Accessibility Conformance—Online feedback tool (PDF, 30.3 KB) | (DOC, 30.3 KB)
Cybersafety help and advice
The Cybersafety help and advice site is maintained by the Department of Communications. As of 7 December 2012 this site conforms to all relevant Level A and Level AA Web Content Accessibility Guidelines version 2.0 . For further details of this website's accessibility conformance, download the Web Accessibility Conformance Certificate—Cybersaftey help and advice (PDF, 288.8 KB) | (DOC, 67.7 KB)
Easy Guide to Socialising Online
The Easy Guide to Socialising Online site is maintained by the Department of Communications. As of 6 December 2012 this site conforms to all relevant Level A and Level AA Web Content Accessibility Guidelines version 2.0. For further details of this website's accessibility conformance, download the Web Accessibility Conformance Certificate—Easy Guide to Socialising Online (PDF, 200.9 KB) | (DOC, 132.0 KB).
The Cybersafety Resources site is maintained by the Department of Communications. As of 21 November 2012 the main design features of this site conform to all relevant Level A and Level AA Web Content Accessibility Guidelines version 2.0 . For further details of this website's accessibility conformance, download the Web Accessibility Conformance Certificate—Cybersafety Resources (PDF, 276.0 KB) | (DOC, 67.5 KB).
Searching for information on the Department of Communications website is fast and comprehensive, using either the simple or advanced search mode.
The quick search option sits at the top right-hand corner of every page. You can either specify the section you want to search, by selecting the category from the drop down list, or leave the default on 'All categories' to search the entire site. Just type your keyword and press the 'Go' button. The results will be sorted by relevance.
The advanced search page is available from the link immediately below the quick search fields. The advanced search option makes it easier to specify which keywords and formats are relevant to your inquiry. The advanced search page allows you to search Department of Communications' archived web pages.
The site has three navigation features to help you find what you need.
On the left side of every web page, with a blue background, is the main navigation menu. This will display web pages that are three levels deep under the main subject categories for programs, policies and related activities from the Department of Communications.
Clicking on a top-level navigation item takes you to a list of options for that subject area and also opens a summary of those links in the main navigation menu.
As you proceed through to the next levels (and as long as you remain in a particular subject category) you can easily see where you are in relation to other pages in that section because the links for the current page and those above it will be bolded in the left hand menu.
If you follow a link on a page that takes you to another subject category then the bolded links in the main navigation menu will show where you are in that category.
Across the top of every page, with a green background, are links to information about the Ministers responsible for the Department of Communications, about the Department itself, about current consultations and tenders as well as links to lists of all funding and support activities and all publications provided by the Department.
Immediately under the top navigation bar on every web page are breadcrumbs that show the location of the page you are viewing in the hierarchy of its category.
To return the previous page you were viewing, click on the 'Back' button in your browser or use one of the three the navigation tools to go directly to the page you want.
At the bottom of each page you will find legal information regarding copyright, privacy and disclaimer, as well as links to feedback, contact us and site map pages.
Right side menus
On the right-hand side of most pages, with a red background, you will find links to documents or other web pages providing further information relevant to that page. Where appropriate, there are contact details for the particular activity described.
Keeping track of where you have been
In the content area in the centre of each page links are indicated by the combination of underlining and blue text. Clicking on a link will change its colour from blue to red to show that you have already visited it.
Icons on each link tell you what to expect:
- a Word Document
- a Portable Document Format (PDF)
- an image file
- an archived webpage or document
- a file, including Rich Text Format (RTF)
- a link to a website external to www.communications.gov.au
- a compressed file
Documents on this website are in the following formats.
- Portable Document Format (PDF)
Many modern word processors can open PDF documents, but if your program does not you will need to download a special reader program. A list of free readers is maintained on the Australian Government's Web Guide site:
List of PDF readers
- Rich Text Format (RTF)
To view these files you will need a text reader.
- Word Document (doc)
To view these files you will need word processing software or else download and install the free Word Viewer.
- Excel Spreadsheets (xls)
To view these files you will need a spreadsheet program or to else download and install the free Excel Viewer.