The Easy Guide to Socialising Online



Twitter is a real-time information network that allows users to find information streams they like and 'follow' the conversation. Information is presented in short bursts of information called tweets, which are limited to 140 characters or less.

Website URL:

  • Who can access this site
  • Privacy settings
  • Report abuse
  • Block a user

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Who can access this site?

*Twitter is intended for people over the age of 13.

If a parent becomes aware that their child has provided Twitter with personal information without their consent, the parent may contact Twitter at Twitter states that they do not knowingly collect personal information from children under 13, and if they become aware that a child under 13 has provided personal information, they take steps to remove such information and terminate the child's account.

By creating an account, you agree to comply with Twitter's Terms of Service.

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How can I protect my information?

Default privacy settings for users aged 13+

By default, Twitter's privacy settings are set so most of your information can be seen by everyone. Twitter allows you to adjust your privacy settings to control what information you share, and who you share it with.

Adjust your privacy settings

profile settings

Above is an example of how to adjust Twitter's privacy settings.

You can adjust your privacy settings to select a protected account, which puts the following restrictions in place:

  • people will have to request to follow you and each follow request requires approval
  • your profile and tweets will only be visible to users you've approved
  • protected profile tweets will not appear in Twitter search
  • @replies sent to people who aren't following you will not be seen
  • your static page's URL cannot be shared with non-followers.

To access these settings, you can:

  1. log into your account
  2. select settings in the drop down menu located in the top right hand corner of the page
  3. scroll down and select the protect my tweets box
  4. click Save.

More information on public and protected accounts is available at Twitter's Public and Protected Accounts page.

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How can I report cyberbullying or abuse?

report user

Above is an example of how to report cyberbullying or abuse on Twitter.

You can file a report that someone is posting abusive messages by going to Twitter's forms page.

More information on Twitter's policy on abusive behavior is available at the How to Report Abusive Behavior page.

Reporting Violations

Twitter's Rules and Terms of Service outline guidelines people must follow when using Twitter. If you believe there has been a breach of these rules or guidelines, you can report a violation under one of the following categories:

To report a violation, you can visit Twitter's Forms page. More information on reporting a violation is available at Twitter's How to report a violation page.

Blocking a user

block user

Above is an example of how to block a user on Twitter.

Twitter allows you to block other Twitter users. If you block someone, they will be unable to:

  • add your Twitter account to their lists
  • have their @replies or mentions show in the your mentions tab (although these tweets may still appear in a search)
  • follow you
  • see your profile picture on their profile page or in their timeline.

To block someone, you can:

  1. log into your account
  2. select the profile you wish to block
  3. click the silhouette icon and select block from the drop down menu.

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Are there ways to spend money on Twitter?

Twitter is free to join and use. Twitter does not appear to offer any paid features.

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Where can I get more information?

  • Twitter's Help Center provides general support information.

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Disclaimer: The above information has been sourced from publically available materials and has not been provided directly by Twitter. The Department of Communications warrants that the information provided above is up to date at 28 February 2013. See About for more information.

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