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PlayStation Network

The PlayStation®Network is an interactive environment for PlayStation®3 (PS3™), PlayStation Vita and PSP™ (PlayStation®Portable). On the PlayStation Network you can play online games, chat to friends and family around the world and surf the web. It also gives you access to entertainment content such as downloadable games, catch up TV, movie and music services and more.

Website URL: au.playstation.com/psn/

  • Who can access this site
  • Privacy settings /
  • Report abuse
  • Block a user
  • Cost

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Who can access this site?

Anyone can create a PlayStation Network account. Children under 18 may only hold a Sub Account which must be associated with a PlayStation Network Master Account held by a parent or legal guardian. When you create a PlayStation Network account, you join the Sony Entertainment Network.

To learn how to set up a PlayStation Network Master Account and then a Sub Account for your PlayStation 3 you can visit the Signing-up for PlayStation Network page. You can also learn how to sign up your PlayStation Vita to the PlayStation Network.

By creating an account, you agree to comply with PlayStation Network's Terms of Use.

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How can I protect my information?

playstation ID

Above is an example of the PlayStation sign-in ID screen.

Online ID

When you create a Master (over the age of 18) or Sub Account (under the age of 18), you may choose an Online ID. Your Online ID is your public nickname while you are using PlayStation Network and may be visible to all PlayStation Network users. Other users can send you messages or chat if they enter your Online ID into the message/chat feature (listed under Friends). If you accept other users as your Friends in PlayStation Network, they can see what you are accessing on your console at any time.

Your online activity, including your Online ID and public statements, may be recorded and distributed outside PlayStation Network by Sony, or by other users. It is recommended you don't include any information which could be used to identify you in your Online ID or other public statements.


parental controls

Above is an example of PlayStation Network's Parental Controls.

Parental controls

If you hold a Master account that is associated with a Sub Account the PlayStation Network has Parental Controls to help you manage the Sub Account holder's online activities.

Content Restrictions

When a Sub Account is set up for a child on the PlaySstation Network you will be asked to confirm their date of birth. Children with Sub Accounts will not be able to purchase content (games, comics and videos) from the PlayStation Store or play any PlayStation 3 format software that is rated above their registered age. However, once content has been downloaded from the PlayStation store to a PlayStation Portable Vita, PlayStation Portable, or PlayStation 3, children may be able to access the content if the parental controls level on the PlayStation Vita, PSP Portable or PlayStation 3 is not set.

More information is available at PlayStation's About Ratings and Parental Controls page.

Chat

By default, the chat feature on a sub account is set to Block. This means sub account holders are not able to participate in text or voice/video chat with other PlayStation Network users. However, they still can send and receive Message Box messages and chat invitations from other PlayStation Network users.

Internet Access

Internet access can be switched off by the Master Account.


Adjusting Parental Controls

If you hold a Master Account you can adjust the parental controls for a Sub Account. To do this you can:

  1. log into PlayStation Network
  2. follow the links to PlayStation Network, Account Management, Sub Account Management and Parental Control
  3. adjust your settings

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How can I report cyberbullying or abuse?

If you believe a player has violated PlayStation Network's Code of Conduct, there are several ways you can report it:


report abuse

Above is an example of how to report cyberbullying
or abuse through PlayStation's online support.

Blocking a User

You can add people to your block list (which prevents them from sending further messages) by selecting the 'Add to Block List' option.

More information is available at PlayStation Network's Grief Reporting page.

To learn how to block a user on the Playstation Vista visit the Playstation Vista User's Guide.

report

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Are there ways to spend money on the PlayStation Network?

network card

Above is an example of a pre-paid
PlayStation Network Card.

The PlayStation Network is free to join and use. This excludes user broadband costs. For a fee, you can purchase a range of content via the online PlayStation Store. Payments can be made with a credit card, debit card and pre-paid PlayStation Network Cards (available at most retailers across Australia). More information is available at the PlayStation Store.

Spending Limits

A Master Account holder can set a monthly spending limit for a Sub Account to spend per month (if the Master Account's wallet has sufficient funds).

The default value is set to '$0.00' meaning the Sub Account cannot purchase any items.

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Where do I get more information?

  • PlayStation's Play Safe Online provides online safety information for parents and children.
  • PlayStation's Privacy Policy outlines PlayStation Network privacy guidelines.
  • PlayStation 3 Security Settings page provides information on how to adjust the parental controls on the PlayStation 3.
  • PlayStation Vita Parental Controls page provides information on how to adjust the parental controls on PlayStation Vita.
  • PlayStation Portable's Security Settings page provides information on how to adjust the parental controls on the PSP.
  • PlayStation Network Support provides help and support information.

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